This constitute the most important aspect of our business. No matter how well you plan the program if same is not executed on ground everything comes to a standstill. For us at Eternal Vacations we believe that we are in a business of fulfilling dreams, fulfilling promises and is the reason the quest for services standards are kept on a very high pedestal.
This activity though may sound very small but according to us is one of the most important part of the service element. The first point of contact is the one which leaves a very lasting impression and the representative who is involved in taking care of the guest serves as a complete guardian thereby taking care of every aspect of the comfort.
The connect of this service element is the one which makes it or breaks it. For us at Eternal Vacations our understanding is more deeper then what is understood by the word "Guide" For us they are the cultural ambassador of the country and are the one who ensures that guest leave our location with everlasting fond memories.
To ensure that the experience get enhanced we have fleet of transport ranging from Medium cars / Innova's / Tempo / Mini Coach / Large coach with its age not older than 4 years. Special stress is given on the personnel who drive the vehicles with regard to their grooming and etiquettes to ensure that the guest have wonderful experience.
Building of relation is an ongoing process and it is our committed endeavour that we keep ourselves on toes to ensure that we enjoy the best relation with all our hotel partners. With years of experience and our rapport in the industry we serve as an extension for all our associates in contracting better hotel deals as well as clearing of room inventory during sold out period.
For our guest to have much deeper experience of our culture we organize stay at the home stay which serves very cost effective but very rich in its experience. For guest who wish to just pay a visit to understand our family system we make arrangements for Home visit.
We organize trips to heritage sites and monuments. However more efforts is placed towards giving exposure to lesser known monuments so that we are able to do justice with the destination to its optimum.
Our two decades of experience provides us the expertise to organize the arrangements of Incentive groups. Be it special dinners or Theme evenings or arrangements of special dance etc. we are someone you can always rely on.
As the saying goes - while in Roman do as the Roman does. Hence when visiting India the traveller cannot stop himself or herself from the mouth watering delicacies of its cuisine. To understand what you are eating and its ingredients in a better way we can organize the special evening with chefs who would do the cooking demonstration with proper handouts.
Sharing our discoveries is something we are very passionate about. In our approach to do proper justice with our destination we have constantly pondered over this subject. We have broken our barriers of selling the run of the mill programs, which provide our partner and end customers something new to experience and cheer about.
